Wedding Planner & Customer Service Diploma Level 3

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Level 3 Diploma


400 Hours

No Entry Requirements

 Enrolment Fee £756.00

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 only £630.00

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A Distance Learning Course is the ideal way to gain a qualification without having the worry of trying to fit your studies around your everyday life.  You can complete your studies in your own time and we are on hand seven days a week to help you plan your future.

Course Description

Our Wedding Planner Diploma has been exclusively authored by the gentleman who organised Madonna and Guy Ritchie’s spectacular wedding and also Robbie Williams' 30th birthday party!

This Wedding Planner Diploma course can become your handbook or 'best friend' until the big day and be used as a complete checklist to be sure you have covered every minor detail! The Wedding Planner Diploma is a practical course where you are training to become a qualified Wedding Planner. This course is also suitable if you are planning your own wedding.

This Wedding Planner Diploma includes the online version of the course only.  If you wish to purchase the paper version of the course in addition, then you are able to do so. If you would like to find out more about becoming a Wedding Planner please visit our Wedding Courses website.

The Customer Service Diploma has been created to enable those working, or hoping to work, in a customer service role, in any type of organisation or context, to gain and develop, a level of knowledge and skills that will help them to service customer requirements in a professional, effective, and efficient manner.

In this increasingly competitive world there are many organisations, which on the face of it offer potential customers the same products or services, The organisations that understand how important customers are and how dealing with them in a way that not only meets, but exceeds their expectations are the ones that stand out from the crowd, become the successful market leaders and that grow and prosper. The customer service diploma consists of nine modules, each of which relate to a particular aspect of customer service.

Previous Knowledge Required

You do not need any prior learning knowledge or experience to take this course. This course is openly available to anyone who wishes to take part in a highly rewarding home study course, although you would be expected to have a reasonable standard of literacy.

You have the freedom to start the course at any time and continue your studies at your own pace for a period of up to 12 months from initial registration with the full support of your Tutor.


You will receive the entire package of course materials in a single dispatch together with dedicated Tutor Support for 12 months.  All assignments are marked by one of our professional Tutors who will offer regular feedback and guide you through your course.

You will be provided with the telephone number for your dedicated Student Support Team who will be available for any other queries that you may have whilst completing your course. You can be assured that you will receive unlimited support for your home study course, so there is no need to struggle or feel isolated during your studies.


You must successfully complete a series of activities and assessments. Once all assessments and activities have been completed satisfactorily, you will then be awarded your certificate.  The good news is, there is no final exam.

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Enrolment Fees

You can enrol online today by either paying in full or taking advantage of our easy payment plan. The first instalment will be due one month following enrolment.

Pay in full:
To purchase this course in a one off full payment, it will cost you:

Pay by Instalments:
Initial Deposit payable today: £430
Followed by 4 monthly payments of: £81.50
Total payable: £756

Please note the easy payment plan is not available to International Students.

Delivery costs are as follows:
UK - Free Delivery
Europe - £40.00
Rest of the World - £65.00
Payment of delivery charges will be required before dispatch of your course.

  • Wedding Planner
  • Module 1: The Wedding Planning Process
  • Module 2: The Marriage Ceremony
  • Module 3: The Venue
  • Module 4: Themes
  • Module 5: Catering
  • Module 6: Printed material and wedding gift lists
  • Module 7: Entertainment
  • Module 8: Transportation
  • Module 9: Photography
  • Module 10: Bridal Party Attire
  • Module 11: Preparing wedding proposals
  • Module 12: Marketing and selling your Wedding Planning Service
  • Module 13: Setting up your business
  • Module 14: Preparing your own Task Lists and Action Plans

  • Customer Service
  • Module 1: Understanding customer service
  • Module 2: Knowing the customer service rules
  • Module 3: Making customer service personal
  • Module 4: Improving the customer relationship
  • Module 5: Monitoring and solving customer service problems
  • Module 6: Processing customer service complaints
  • Module 7: Working with others to improve customer service
  • Module 8: Promoting continuous improvement in customer service
  • Module 9: Developing customer service skills
Awarding Organisation

This course has been accredited under NCFE IIQ Licence by NCC Resources Limited which has been approved as an NCFE Investing in Quality (IIQ) centre to give formal recognition to courses. At the end of this course successful learners will be awarded a certificate of achievement by NCFE. The training courses have been designed specifically to meet the needs of learners who prefer to study from home. The course measurable learning outcomes have been benchmarked at Level 3 (using Ofqual's Qualification and Credit Framework (QCF) level descriptors) to allow you to consider the depth of study, difficulty, and level of achievement involved.


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Learn Now Distance Learning College
1st Floor, Town Hall
New Road


Telephone:  0800 160 1556

Learn Now Distance Learning College is part of the Abstract Education Limited Group Registered No. 09330573, Registered Address: 1st Floor, Town Hall, New Road, Brixham, Devon, TQ5 8TA

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